Refund Policy

Refunds may be issued in the following cases:

• Order cancellation before the restaurant accepts the order
• Restaurant inability to fulfill the order
• Technical issues leading to order processing failure
• Food quality or safety issues (subject to verification)

• Refund requests must be submitted within 24 hours of order placement
• Contact restaurant staff or our customer support team immediately
• Provide order number and reason for refund request
• Processing time: 5-7 business days

Refunds will not be issued for:

• Change of mind after order preparation has begun
• Incorrect order details provided by customer
• Personal taste preferences
• Delays due to rush hours or previously communicated wait times